Last updated: 8th January, 2024
DERKONLINE Purchase Policy
1. Payment Methods:
- DERKONLINE accepts payments through various methods, including cash, mobile money, and PayStack. For your convenience and security, PayStack is the recommended online payment gateway.
2. Subscription for Maintenance:
- DERKONLINE offers a subscription-based maintenance plan for website upkeep. Customers can choose between monthly or yearly payment options based on their preferences. This plan covers regular maintenance, updates, and support to ensure the continuous optimal performance of your website.
3. Web Development and Web App Development:
- For web development and web app development services, customers can engage DERKONLINE by initiating a project discussion. A detailed proposal and cost estimate will be provided based on the project scope, requirements, and complexity. Payments can be made through the accepted methods mentioned in point 1.
4. Server Maintenance:
- Server maintenance services are available to enhance the performance and security of your servers. Customers interested in server maintenance can contact DERKONLINE for a consultation and customized plan. Payments can be made through the accepted methods mentioned in point 1.
5. Consultation Services:
- DERKONLINE offers consultation services for various aspects, including but not limited to web development, web app development, and server maintenance. Consultation fees will be discussed and agreed upon before the commencement of services. Payments can be made through the accepted methods mentioned in point 1.
6. Refund Policy:
- DERKONLINE aims for customer satisfaction. In case of any issues or concerns, please contact our customer support. Refunds will be considered on a case-by-case basis, and eligibility will depend on the nature of the service provided.
7. Contact Information:
- For inquiries, clarifications, or assistance, feel free to reach out to DERKONLINE through our official communication channels.
Thank you for choosing DERKONLINE. We look forward to providing you with exceptional services tailored to meet your digital needs.